After September 30, 2023, HCA Florida Healthcare hospitals may no longer be participating providers in Cigna Healthcare.
We are working very hard right now to prevent this from happening. We certainly understand how unsettling this prospect may be for you and assure you we are actively negotiating in good faith to reach an agreement with Cigna Healthcare. Our goal is to reach a compromise with Cigna Healthcare so you and your loved ones can continue to have the convenient access you expect at our 49 hospital campuses and other sites of care throughout Florida.
If a compromise cannot be reached by September 30, 2023, our facilities will no longer be part of the Cigna Healthcare. This means that as a Cigna Healthcare member, you may either not be covered for non-emergency medical services at our facilities, or you may be required to pay higher out-of-network costs for those services.
Whether or not we are able to reach an agreement with Cigna Healthcare, all patients, including those with Cigna Healthcare insurance, are always able to receive emergency services at our hospitals.
We remain firmly dedicated to providing healthcare services to support the health and wellness of our community.
For information about your coverage for services at our facilities, please call 1-844-674-7428, Monday-Friday from 9 a.m. to 5 p.m. Eastern Time.
You may also call the telephone number located on the back of your Cigna Healthcare insurance card.
Thank you for your understanding and for the privilege of caring for you and your family.
The HCA Florida Healthcare family of facilities are in-network with a number of major insurance providers, including:
Because plan enrollments/providers change often, we encourage you to contact your healthcare provider if your health plan is not identified.