HCA Florida Healthcare and Cigna
After November 15, 2021, many HCA Florida Healthcare facilities may no longer be participating providers in the Cigna commercial network.
We are working very hard right now to prevent this from happening, we certainly understand how unsettling this prospect may be for you and assure you we are actively negotiating in good faith to reach an agreement with Cigna. Our goal is to reach a compromise with Cigna so you and your loved ones can continue to have the convenient access you expect at our 49 hospital campuses and other sites of care throughout Florida.
If a compromise cannot be reached by November 15, 2021, our facilities will no longer be part of the Cigna provider network. This means that as a Cigna member, effective November 16, 2021, you may either not have coverage for non-emergency medical services at our facilities, or you may be required to pay higher out-of-network co-pays and deductibles for those services.
You may still be able to receive in-network coverage from Cigna in certain circumstances, including:
- Treatments previously authorized by Cigna
- Prenatal care, delivery and postpartum care past 24 weeks
- Treatment of terminal illness
- Treatment of disability or acute condition if the treating physician believes not continuing care at our hospital could cause harm.
Whether or not we are able to reach an agreement with Cigna, all patients, including those with Cigna insurance, are always able to receive emergency services at our hospitals.
We remain firmly dedicated to providing healthcare services to support the health and Wellness of the people in our community, anywhere you happen to be.
For information about your coverage for services at our facilities, please call (844) 671-4212, Monday-Friday from 9 a.m. to 5 p.m. Eastern Time.
You may also call the telephone number located on the back of your Cigna insurance card.
Thank you for your understanding and for the privilege of caring for you and your family.
Frequently Asked Questions
If a new agreement is not reached, then as of November 15, 2021, our facilities will no longer be part of the Cigna provider network. This means that patients with Cigna insurance may either not have coverage for non-emergency medical services at our facilities, or Cigna may require them to pay higher out-of-network co-pays and deductibles for those services. Emergency care, of course, is always available regardless of insurance plans.
While Cigna represents a portion of the total admissions to our hospitals, all other major insurance companies in the area continue to contract with us.
Our primary concern is that members of our community have access to quality health care.
Insurance Coverage
The HCA Florida Healthcare family of facilities are in-network with a number of major insurance providers, including:
- Behavioral Health Network
- Healthy Kids
- Medicaid HMO
- Health Insurance Exchange
- Medicare HMO/PPO
CareWorks Managed Care Services (f/k/a Rockport Health)
- Worker's Comp
- Behavioral Health Network
- Behavioral Health Network
- Worker's Comp
Devoted Health Plan of Florida
- Medicare HMO/PPO
- Commercial PPO
- Commercial PPO
- Worker's Comp
- myBlue
- Blue Care
- Blue Options
- Blue Select
- Commercial PPO/HMO
- Medicare HMO/PPO
- Medicaid HMO
- Medicare HMO/PPO
- Healthy Kids
- Medicaid HMO
- Medicare HMO/PPO
- Commercial PPO/HMO
- Medicaid HMO
- Medicare HMO/PPO
- Premier
Humana Behavioral Health (f/k/a Lifesynch)
- Behavioral Health Network
- Tricare
- Medicare HMO/PPO
- Behavioral Health Network (all products)
- Medicaid HMO (a/k/a Magellan Complete Care)
- MarketPlace
- Medicaid HMO
- Medicare HMO/PPO
- Commercial PPO
- Behavioral Health Network
- Medicare HMO/PPO
Oscar Insurance Company of Florida
- Health Insurance Exchange
- Commercial PPO
- International PPO
- Commercial PPO
- Worker's Comp
- International PPO
- Clear Health Alliance
- Healthy Kids
- Medicaid HMO
- Medicare HMO/PPO
- Medicare HMO/PPO
- Allwell
- Ambetter
- Behavioral Health Network
- Medicaid HMO
- Medicare HMO/PPO
- Medicare HMO/PPO
United Behavioral Health (UBH-Optum)
- Behavioral Health Network
- Medicaid HMO/PPO
- Medicare HMO/PPO
- Commercial PPO/HMO
- Healthy Kids
- Medicaid HMO
- Medicare HMO/PPO
- Worker's Comp
- Behavioral Health Network
- Children's Medical Services
- Healthy Kids
- Medicaid HMO
- Medicare HMO/PPO
Because plan enrollments/providers change often, we encourage you to contact your healthcare provider if your health plan is not identified.