As of August 1, 2021, many HCA Florida Healthcare facilities may no longer be participating providers in the Aetna Medicare Advantage, Commercial and Exchange network.
We are working very hard right now to prevent this from happening, we certainly understand how unsettling this prospect may be for you and assure you we are actively negotiating in good faith to reach an agreement with Aetna. Our goal is to reach a compromise with Aetna so you and your loved ones can continue to have the convenient access you expect at our 49 hospital campuses and other sites of care throughout Florida.
If a compromise cannot be reached by July 31, 2022, our facilities will no longer be part of the Aetna provider network. This means that as a Aetna member, effective August 1, 2022, you may either not have coverage for non-emergency medical services at our facilities, or you may be required to pay higher out-of-network co-pays and deductibles for those services.
You may still be able to receive in-network coverage from Aetna in certain circumstances, including:
Whether or not we are able to reach an agreement with Aetna, all patients, including those with Aetna insurance, are always to receive emergency services at our hospitals.
We remain firmly dedicated to providing healthcare services to support the health and Wellness of the people in our community, anywhere you happen to be.
Thank you for your understanding and for the privilege of caring for you and your family.
If a new agreement is not reached, then as of August 1, 2022, our facilities will no longer be part of the Aetna provider network. This means that patients with Cigna insurance may either not have coverage for non-emergency medical services at our facilities, or Aetna may require them to pay higher out-of-network co-pays and deductibles for those services. Emergency care, of course, is always available regardless of insurance plans.
The HCA Florida Healthcare family of facilities are in-network with a number of major insurance providers, including:
Because plan enrollments/providers change often, we encourage you to contact your healthcare provider if your health plan is not identified.